:root{color-scheme:light;--bg:#fbf8f7;--sidebar:#f9f3f2;--sidebar-raised:#ffffff;--panel:#f9f3f2;--ink:#000000;--muted:rgba(0,0,0,0.56);--muted-strong:rgba(0,0,0,0.75);--line:rgba(0,0,0,0.1);--line-strong:rgba(0,0,0,0.2);--brand:#000000;--brand-ink:#000000;--brand-soft:rgba(0,0,0,0.08);--accent:#8fa99b;--accent-soft:rgba(127,155,141,0.1);--amber:rgba(0,0,0,0.75);--blue:rgba(0,0,0,0.75);--blue-soft:rgba(0,0,0,0.06);--radius:8px;--shadow-soft:0 1px 1px rgba(0,0,0,0.04),0 12px 30px rgba(0,0,0,0.07);--shadow-lift:0 1px 1px rgba(0,0,0,0.05),0 20px 56px rgba(0,0,0,0.11);--font-ui:"PP Fraktion Sans","Aptos","Segoe UI",system-ui,-apple-system,sans-serif}*{box-sizing:border-box}body,html{margin:0;min-height:100%;background:var(--bg);color:var(--ink);font-family:var(--font-ui);letter-spacing:0;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}button,input,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed}.crm-shell{display:grid;min-height:100vh;grid-template-columns:248px minmax(390px,468px) minmax(540px,1fr);background:linear-gradient(90deg,#f9f3f2 0 248px,transparent 248px),linear-gradient(180deg,#ffffff 0,var(--bg) 48%,#f9f3f2 100%)}.crm-shell--center{display:grid;place-items:center;padding:32px}.access-panel{width:min(520px,100%);border-radius:var(--radius);background:var(--panel-strong);box-shadow:var(--shadow-lift);padding:34px}.access-panel h1{margin:4px 0 12px;font-size:31px;line-height:1.08;text-wrap:balance}.access-panel p{margin:0 0 22px;color:var(--muted);line-height:1.55;text-wrap:pretty}.access-panel dl{display:grid;grid-gap:8px;gap:8px;margin:0 0 24px}.access-panel dl div{display:flex;justify-content:space-between;border-bottom:1px solid var(--line);padding:8px 0}.access-panel dt{color:var(--muted)}.access-panel dd{margin:0;font-weight:750}.primary-link{display:inline-flex;min-height:42px;align-items:center;border-radius:999px;background:var(--brand);color:#fff;padding:0 18px;text-decoration:none;font-weight:750;box-shadow:0 8px 18px rgba(0,0,0,.16);transition-duration:.16s;transition-property:background-color,box-shadow,transform;transition-timing-function:cubic-bezier(.2,0,0,1)}.primary-link:hover{background:var(--brand-ink);box-shadow:0 12px 24px rgba(0,0,0,.22)}.primary-link:active{transform:scale(.96)}.app-sidebar{display:flex;flex-direction:column;gap:24px;border-right:1px solid var(--line);background:linear-gradient(180deg,#ffffff 0,var(--sidebar) 58%),var(--sidebar);color:var(--ink);padding:22px 16px}.brand-lockup{display:flex;align-items:center;gap:12px;padding:8px}.brand-lockup span,.brand-lockup strong{display:block}.brand-lockup strong{font-size:15px;font-weight:500;letter-spacing:.08em;text-transform:uppercase}.brand-lockup span:not(.brand-mark){color:var(--muted);font-size:12px}.avatar,.brand-mark{display:grid;place-items:center;flex:0 0 auto;border-radius:999px;background:var(--brand);color:#fff;font-size:13px;font-weight:850}.brand-mark{width:36px;height:36px;background:radial-gradient(circle at 50% 68%,#8fa99b 0 28%,#b9cbbf 48%,#e4ece6 72%,#ffffff 100%);color:#000;box-shadow:0 10px 26px rgba(127,155,141,.16)}.avatar{position:relative;width:38px;height:38px;overflow:hidden;box-shadow:inset 0 0 0 1px rgba(255,255,255,.28);line-height:1;isolation:isolate}.avatar--large{width:58px;height:58px;font-size:18px}.avatar img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;z-index:2}.avatar__initials{display:grid;place-items:center;width:100%;height:100%;position:relative;z-index:1;text-align:center}.course-date{display:grid;place-items:center;width:38px;height:44px;border-radius:var(--radius);background:linear-gradient(180deg,#ffffff,#f9f3f2);color:var(--brand-ink);box-shadow:inset 0 0 0 1px var(--line);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.course-date small,.course-date strong{display:block;line-height:1}.course-date strong{font-size:15px}.course-date small{margin-top:3px;color:var(--muted);font-size:10px;font-weight:850;text-transform:uppercase}.side-nav{display:grid;grid-gap:5px;gap:5px}.side-nav__item{position:relative;display:flex;min-height:42px;align-items:center;justify-content:space-between;width:100%;border:0;border-radius:var(--radius);background:transparent;color:var(--muted-strong);padding:0 11px 0 14px;text-decoration:none;font-size:14px;text-align:left;transition-duration:.16s;transition-property:background-color,color,transform;transition-timing-function:cubic-bezier(.2,0,0,1)}.side-nav__item:before{position:absolute;left:6px;width:3px;height:16px;border-radius:999px;background:var(--accent);content:"";opacity:0;transform:scaleY(.4);transition-duration:.16s;transition-property:opacity,transform;transition-timing-function:cubic-bezier(.2,0,0,1)}.side-nav__item:hover{background:rgba(255,255,255,.66);color:var(--ink)}.side-nav__item--active{background:var(--sidebar-raised);color:var(--ink);box-shadow:inset 0 0 0 1px rgba(0,0,0,.07),0 10px 24px rgba(0,0,0,.06)}.side-nav__item--active:before{opacity:1;transform:scaleY(1)}.side-nav__item:active:not(:disabled){transform:scale(.96)}.side-nav__item:disabled{color:rgba(0,0,0,.34)}.side-nav__item strong{min-width:28px;border-radius:999px;background:rgba(0,0,0,.06);color:var(--muted-strong);padding:2px 7px;font-size:11px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;text-align:center}.side-nav__item--active strong{background:rgba(127,155,141,.13);color:var(--accent)}.sidebar-foot{display:flex;align-items:center;gap:8px;margin-top:auto;border-radius:var(--radius);background:rgba(255,255,255,.58);color:var(--muted);padding:12px;font-size:12px;font-weight:700}.sidebar-foot form{margin-left:auto}.sidebar-foot button{min-height:28px;border:0;border-radius:999px;background:rgba(0,0,0,.06);color:var(--muted-strong);padding:0 9px;font-size:11px;font-weight:850}.live-dot{width:8px;height:8px;border-radius:999px;background:var(--accent);box-shadow:0 0 0 4px rgba(127,155,141,.14)}.queue-panel{min-width:0;border-right:1px solid var(--line);background:rgba(249,243,242,.78);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px)}.filter-bar,.queue-header{padding:20px 18px 0}.queue-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.eyebrow{margin:0;color:var(--muted-strong);font-size:11px;font-weight:850;letter-spacing:.08em;text-transform:uppercase}h1,h2,h3{letter-spacing:0;text-wrap:balance}.queue-header h1{margin:4px 0 0;font-size:25px;font-weight:500;line-height:1.08;text-transform:uppercase}.status-badge,.sync-pill{display:inline-flex;min-height:30px;align-items:center;border-radius:999px;background:rgba(255,255,255,.82);color:var(--muted-strong);padding:0 11px;font-size:12px;font-weight:800;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;box-shadow:inset 0 0 0 1px var(--line),0 6px 18px rgba(0,0,0,.05)}.sync-pill--loading{color:var(--accent)}.filter-bar{display:grid;grid-template-columns:1fr 132px 104px;grid-gap:8px;gap:8px;padding-bottom:14px}.filter-bar--two{grid-template-columns:1fr 132px}.filter-bar input,.filter-bar select{min-height:40px;width:100%;border:0;border-radius:var(--radius);background:rgba(255,255,255,.86);color:var(--ink);padding:0 11px;font-size:13px;box-shadow:inset 0 0 0 1px var(--line),0 6px 18px rgba(0,0,0,.04);transition-duration:.16s;transition-property:background-color,box-shadow;transition-timing-function:cubic-bezier(.2,0,0,1)}.form-field{display:grid;grid-gap:7px;gap:7px;margin-bottom:14px}.form-field span{color:var(--muted-strong);font-size:12px;font-weight:850;letter-spacing:.06em;text-transform:uppercase}.form-field input{min-height:44px;border:0;border-radius:var(--radius);background:#fff;color:var(--ink);padding:0 12px;box-shadow:inset 0 0 0 1px var(--line),0 8px 22px rgba(0,0,0,.04)}.form-field input:focus{outline:0;box-shadow:inset 0 0 0 1px rgba(127,155,141,.42),0 0 0 5px rgba(127,155,141,.09)}.form-error{margin-bottom:16px;border-radius:var(--radius);background:rgba(236,67,91,.1);color:#8a2636;padding:10px 12px;font-size:13px;font-weight:750}.login-button{border:0;margin-top:4px}.filter-bar input::placeholder{color:rgba(105,117,111,.72)}.filter-bar input:focus,.filter-bar select:focus{outline:0;background:#fff;box-shadow:inset 0 0 0 1px rgba(0,0,0,.34),0 0 0 4px rgba(0,0,0,.07)}.queue-list{height:calc(100vh - 132px);overflow:auto;padding:0 10px 18px}.queue-row{display:grid;grid-template-columns:38px 1fr auto;grid-gap:10px;gap:10px;width:100%;border:0;border-radius:calc(var(--radius) + 2px);background:transparent;padding:11px 10px;text-align:left;transition-duration:.16s;transition-property:background-color,box-shadow,transform;transition-timing-function:cubic-bezier(.2,0,0,1)}.queue-row:hover{background:rgba(255,255,255,.66);box-shadow:inset 0 0 0 1px rgba(0,0,0,.05);transform:translateY(-1px)}.queue-row:active{transform:scale(.96)}.queue-row--selected,.queue-row--selected:hover{background:#fff;box-shadow:inset 3px 0 0 var(--brand),inset 0 0 0 1px rgba(0,0,0,.13),0 12px 28px rgba(0,0,0,.09);transform:none}.queue-row__main,.queue-row__meta{min-width:0}.queue-row__main small,.queue-row__main strong,.queue-row__meta small,.queue-row__meta time{display:block}.queue-row__main strong{overflow:hidden;color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:800}.queue-row__main small,.queue-row__meta{color:var(--muted);font-size:12px}.queue-row__main small{margin-top:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.queue-row__meta{text-align:right}.queue-row__meta time{color:var(--ink);font-weight:800;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.flag-line{display:flex;flex-wrap:wrap;gap:4px;margin-top:7px}.flag-line em{border-radius:999px;background:var(--accent-soft);color:var(--accent);padding:2px 7px;font-size:10px;font-style:normal;font-weight:850}.flag-line em:first-child{background:var(--blue-soft);color:var(--blue)}.flag-line--loose{margin-top:0}.flag-line--loose em{font-size:11px;padding:4px 8px}.detail-panel{min-width:0;overflow:auto;padding:28px}.detail-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;border-radius:var(--radius);background:linear-gradient(135deg,rgba(255,255,255,.99),rgba(251,248,247,.94)),var(--panel-strong);padding:22px;box-shadow:var(--shadow-lift)}.detail-identity{display:flex;min-width:0;gap:15px}.detail-identity h2{margin:3px 0 4px;font-size:31px;font-weight:500;line-height:1.04;text-wrap:balance}.detail-identity span{color:var(--muted);font-size:14px}.action-strip{display:flex;flex-wrap:wrap;gap:8px;margin:15px 0}.action-strip button{min-height:38px;border:0;border-radius:var(--radius);background:rgba(255,255,255,.68);color:var(--muted);padding:0 13px;font-size:13px;font-weight:800;box-shadow:inset 0 0 0 1px var(--line)}.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:14px;gap:14px}.info-card{border-radius:var(--radius);background:rgba(255,255,255,.82);padding:16px;box-shadow:var(--shadow-soft)}.info-card h3{margin:0 0 12px;color:var(--muted-strong);font-size:12px;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.info-card--wide{grid-column:1/-1}.card-heading{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:12px}.card-heading h3{margin:0}.card-heading span{display:inline-flex;min-width:30px;min-height:26px;align-items:center;justify-content:center;border-radius:999px;background:rgba(0,0,0,.06);color:var(--muted-strong);padding:0 9px;font-size:12px;font-weight:850;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.data-table-wrap{overflow:auto;border-radius:12px;box-shadow:inset 0 0 0 1px var(--line)}.data-table{width:100%;min-width:760px;border-collapse:collapse;background:#fff;font-size:13px}.data-table td,.data-table th{border-bottom:1px solid var(--line);padding:10px 12px;text-align:left;vertical-align:middle}.data-table th{background:rgba(0,0,0,.035);color:var(--muted-strong);font-size:11px;font-weight:900;letter-spacing:.06em;text-transform:uppercase}.data-table tbody tr:hover{background:rgba(127,155,141,.08)}.data-table tbody tr:last-child td{border-bottom:0}.table-person{display:grid;grid-template-columns:38px 1fr;align-items:center;grid-gap:10px;gap:10px;min-width:220px}.table-person small,.table-person strong{display:block}.table-person small{color:var(--muted)}.table-status{display:inline-flex;min-height:24px;align-items:center;border-radius:999px;background:rgba(0,0,0,.06);color:var(--ink-soft);padding:0 8px;font-size:12px;font-weight:800}.field-row{display:grid;grid-template-columns:128px 1fr;grid-gap:12px;gap:12px;margin:0;box-shadow:inset 0 1px 0 var(--line);padding:9px 0;font-size:13px}.field-row dt{color:var(--blue);font-weight:800}.field-row dd{min-width:0;margin:0;color:var(--ink);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.match-list,.signal-list,.timeline{display:grid;grid-gap:9px;gap:9px}.signal{display:flex;align-items:center;gap:8px;color:var(--muted);font-size:13px}.signal i{width:9px;height:9px;border-radius:999px;background:rgba(0,0,0,.18)}.signal--active{color:var(--accent);font-weight:850}.signal--active i{background:var(--accent);box-shadow:0 0 0 4px var(--accent-soft)}.match-row{display:grid;grid-template-columns:38px 1fr;align-items:center;grid-gap:10px;gap:10px;border-radius:var(--radius);background:#fff;padding:11px;box-shadow:inset 0 0 0 1px var(--line)}.match-row strong,.match-row>span,.match-row>span>span{display:block;min-width:0}.match-row strong{font-size:13px}.match-row>span>span,.muted{color:var(--muted);font-size:13px}.timeline div{display:grid;grid-template-columns:10px 1fr auto;align-items:center;grid-gap:10px;gap:10px;font-size:13px}.timeline span{width:10px;height:10px;border-radius:999px;background:var(--brand);box-shadow:0 0 0 4px var(--brand-soft)}.timeline p{margin:0}.timeline time{color:var(--muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.detail-empty,.empty-state{display:grid;place-items:center;min-height:180px;border-radius:var(--radius);background:rgba(255,255,255,.48);color:var(--muted);text-align:center;box-shadow:inset 0 0 0 1px rgba(0,0,0,.12)}.detail-empty{min-height:calc(100vh - 56px)}.detail-empty span,.detail-empty strong,.empty-state span,.empty-state strong{display:block}.detail-empty strong,.empty-state strong{color:var(--ink)}@media (max-width:1180px){.crm-shell{grid-template-columns:220px minmax(360px,420px) minmax(480px,1fr)}.detail-grid{grid-template-columns:1fr}}:root{--bg:#fff7f5;--panel:#fffaf8;--panel-strong:#ffffff;--accent-hot:#7f9b8d;--accent-glow:rgba(127,155,141,0.2);--ink-soft:#201719;--shadow-pop:0 1px 1px rgba(0,0,0,0.04),0 18px 54px rgba(127,155,141,0.1),0 18px 50px rgba(0,0,0,0.08)}.crm-shell{background:radial-gradient(circle at 88% 10%,rgba(127,155,141,.18),transparent 28%),radial-gradient(circle at 7% 100%,rgba(255,215,215,.62),transparent 26%),linear-gradient(90deg,#fff 0 248px,transparent 248px),linear-gradient(180deg,#ffffff,#fff7f5 48%,#f9f3f2)}.app-sidebar{background:linear-gradient(180deg,#ffffff,rgba(255,255,255,.72) 42%,#f9f3f2);box-shadow:16px 0 44px rgba(0,0,0,.035)}.brand-lockup{border-radius:calc(var(--radius) + 6px);background:rgba(255,255,255,.66);box-shadow:inset 0 0 0 1px rgba(0,0,0,.05)}.brand-mark{background:radial-gradient(circle at 52% 64%,var(--accent-hot) 0 28%,#b9cbbf 50%,#e4ece6 74%,#fff 100%);box-shadow:0 12px 30px rgba(127,155,141,.22),inset 0 0 0 1px rgba(255,255,255,.8)}.side-nav{gap:7px}.side-nav__item{min-height:44px;border-radius:calc(var(--radius) + 4px);font-weight:750}.side-nav__item:hover{background:#fff;box-shadow:0 10px 26px rgba(0,0,0,.06)}.side-nav__item--active{background:var(--ink);color:#fff;box-shadow:0 18px 34px rgba(0,0,0,.17),0 12px 34px rgba(127,155,141,.16)}.side-nav__item--active strong{background:rgba(255,255,255,.14);color:#fff}.side-nav__item--active:before{left:auto;right:8px;width:6px;height:6px;background:var(--accent-hot);box-shadow:0 0 0 5px rgba(127,155,141,.18)}.sidebar-foot{background:#fff;box-shadow:0 12px 28px rgba(0,0,0,.06)}.queue-panel{margin:14px 0 14px 14px;border:0;border-radius:18px;background:rgba(255,255,255,.7);box-shadow:inset 0 0 0 1px rgba(0,0,0,.055),0 18px 50px rgba(0,0,0,.055);overflow:hidden}.queue-header{padding:24px 22px 0}.queue-header h1{font-size:28px;letter-spacing:.015em}.eyebrow{color:var(--accent)}.filter-bar{padding:18px 22px 16px}.filter-bar input,.filter-bar select{min-height:42px;background:#fff;box-shadow:inset 0 0 0 1px rgba(0,0,0,.075),0 10px 26px rgba(0,0,0,.045)}.filter-bar input:focus,.filter-bar select:focus{box-shadow:inset 0 0 0 1px rgba(127,155,141,.42),0 0 0 5px rgba(127,155,141,.09),0 16px 36px rgba(127,155,141,.1)}.queue-list{height:calc(100vh - 166px);padding:0 12px 18px}.queue-row{border-radius:14px;padding:13px 12px}.queue-row:hover{background:#fff;box-shadow:inset 0 0 0 1px rgba(0,0,0,.05),0 12px 30px rgba(0,0,0,.06)}.queue-row--selected,.queue-row--selected:hover{background:linear-gradient(90deg,rgba(255,215,215,.5),rgba(255,255,255,.96) 46%),#fff;box-shadow:inset 4px 0 0 var(--accent-hot),inset 0 0 0 1px rgba(127,155,141,.16),0 18px 42px rgba(127,155,141,.14),0 12px 30px rgba(0,0,0,.07)}.avatar{background:radial-gradient(circle at 50% 42%,#b9cbbf,var(--accent-hot) 70%);box-shadow:inset 0 0 0 1px rgba(255,255,255,.42),0 10px 22px rgba(127,155,141,.16)}.queue-row__main strong{color:var(--ink-soft)}.flag-line em{background:rgba(127,155,141,.11);color:#5f7f70}.flag-line em:first-child{background:rgba(0,0,0,.07);color:rgba(0,0,0,.72)}.detail-panel{padding:14px 22px 22px}.detail-hero{position:relative;overflow:hidden;border-radius:20px;background:radial-gradient(circle at 86% 8%,rgba(127,155,141,.18),transparent 28%),linear-gradient(135deg,#fff,rgba(255,247,245,.94));box-shadow:var(--shadow-pop)}.detail-hero:before{position:absolute;top:0;right:0;left:0;height:4px;background:linear-gradient(90deg,#000,var(--accent-hot),#e4ece6);content:""}.detail-identity h2{color:var(--ink-soft);font-size:34px;letter-spacing:.01em}.status-badge,.sync-pill{background:#fff;box-shadow:inset 0 0 0 1px rgba(0,0,0,.075),0 10px 24px rgba(0,0,0,.05)}.action-strip button{background:#fff;color:var(--ink-soft);box-shadow:inset 0 0 0 1px rgba(0,0,0,.08),0 8px 22px rgba(0,0,0,.045);transition-duration:.16s;transition-property:box-shadow,transform;transition-timing-function:cubic-bezier(.2,0,0,1)}.action-strip button:active:not(:disabled){transform:scale(.96)}.info-card{border-radius:16px;background:rgba(255,255,255,.86);box-shadow:inset 0 0 0 1px rgba(0,0,0,.055),0 16px 38px rgba(0,0,0,.055)}.info-card h3{color:var(--ink-soft)}.field-row dt{color:rgba(0,0,0,.5)}.signal--active{color:#5f7f70}.signal--active i{background:var(--accent-hot);box-shadow:0 0 0 5px rgba(127,155,141,.12)}